About Edgewood Management

Edgewood Management provides superior management, regulatory compliance and advisory services, seasoned expertise and innovative solutions.

For Our Clients

Provide superior management, regulatory compliance, and advisory services with seasoned expertise, and innovative solutions.

Edgewood Management manages, maintains and continually improves high-quality, affordable homes in a protected, comfortable and service-enriched community.

For Our Residents

Manage, maintain and continually improve exceptional, affordable homes in a comfortable and service-enriched community.

Edgewood Management promotes a supportive and productive environment which embraces diversity, encourages career development and rewards excellence.

For Our Employees

Promote a supportive and productive environment which embraces diversity and inclusion, encourages career development and rewards excellence.

Edgewood Management transforms properties into communities and deliver services to assist and enhance the lives of youths, adults and seniors, as well as supporting numerous charitable partnerships.

For Our Communities

Transform properties into communities and deliver services to assist and enhance the lives of youths, adults, and seniors, as well as supporting numerous charitable partnerships.

What We do

The strength of Edgewood Management lies not in any one thing we do, but in the sum of our parts. It is our 50 years of experience in providing superior affordable housing and our unending dedication to excellence that ensures our expertise in each of the services we provide.

With approximately 900 employees, our depth of experience in managing renovation projects, new lease-ups, and properties that have complex regulatory requirements, sets us apart from the rest. Our premier property management solutions and tailored programs and services not only exceed our clients’ goals but add value and cultivate a lifestyle that best suits our residents’ needs.

Compliance

Decades of experience serving a variety of affordable, subsidized and mixed-use programs has enabled us to cultivate one of the best and most recognized compliance programs in the industry. Our experienced in-house Compliance Department implements stringent procedures, conducts ongoing training programs, and provides innovative solutions to complex regulatory issues. All onsite team members are required to achieve accredited industry designations ensuring these designations remain current and all team members are equipped with the most up-to-date and relevant information. We are dedicated to and take great pride in providing expert compliance services to our communities and partners.

Marketing & Leasing

Our accomplished marketing team is fluent in creative development, pipeline and campaign management, reputation and engagement strategies, and optimizing customer-centric programs to generate rent growth, maximize occupancy and build and maintain wait-lists. Edgewood’s marketing and leasing efforts are designed to successfully market all types of residential communities and are based on continuously tracked performance. We partner with industry-leading providers to ensure that our owners benefit from the latest in innovative technology and multifamily marketing trends. Having earned numerous Satisfacts, Ora Power Ranking, and PMA PACE and MAE awards is proof that our reputation has been built on a foundation of vibrant communities and happy residents.

Consulting & Advisory Services

Understanding that the ability to manage assets and execute strategic decisions in today’s economy is essential to our client’s success, Edgewood delivers consulting and advisory services that not only meet specific investment criteria but produce quantifiable results as well. Market conditions are examined from all angles in order to best position an asset for success, while partnerships with third-party vendors enable us to provide both current and historical trending analysis. We are also poised to develop preliminary budgets, offer feedback on floor plans and amenities, and analyze unit matrices.

Financial Services

Edgewood utilizes cutting-edge property management software to track leasing, monthly billing, and accounts receivable, as well as a cloud-based accounts payable platform for improved invoice processing and payment. We review and provide monthly financial reports to meet owners’ expectations, reporting to both lenders and investors, and supervision of the annual audit process. We also ensure compliance with local and state agency regulations. The numerous years of industry experience that our team brings to the table provides our clients with unparalleled expertise.

Risk Management

In today’s hardening insurance market, it’s critical to have an internal resource to assist with the procurement process, claims management and vendor vetting. Our Director of Risk Management manages all insurance related issues. It is the responsibility of the Risk Management Department to stay ahead of the curve and keep our owners up to date on insurance market trends.

Energy Conservation
& Sustainability Initiatives

At Edgewood our client’s energy efficiency and sustainability efforts are of utmost importance. From a supply side, we purchase gas and electric on the deregulated market with multiple bids and long term contracts, affording ownership both better pricing and long term budget stability. On the demand side, we are well versed in LED lighting technologies, water conservation, insulation and high efficiency equipment and appliances. We have experience with solar installations, geothermal, and submetering, and we utilize a utility management system to track consumption and generate alerts for spikes in usage. Edgewood has also received numerous Local, State, and Federal energy sustainability grants.

Training & Development

A well-trained team is vital to achieving the highest level of client and customer satisfaction, and offering diverse learning and development opportunities is vital to the motivation and growth of an engaged employee workforce. In keeping with our commitment, Edgewood/ Vantage University (EVU) provides extensive live and on-demand web-based training for every aspect of our operations. Training is supported by skill development and reinforcement at the property and regional levels and covers everything from new hire onboarding and orientation to customer & resident service, fair housing, and workplace conduct. Our team members acquire skills in sales and marketing, accounting and compliance, and use of property management software, with additional training offered in various maintenance procedures. We also participate in succession planning and developing individual development plans to personalize professional growth through learning and experiential opportunities which support each employee on their own unique career path.

Community Engagement

Partnering with various social service providers and governmental agencies enables Edgewood to support its pro-resident philosophy by helping all residents obtain the services they need and want in order to achieve their full potential. Through a proactive resident feedback program including resident councils, informal discussions, and a reputation monitoring strategy that focuses on specific touchpoints in the resident life-cycle, we are able to collect resident insights to understand areas of success and make adjustments where needed.

Challenge:
New Approach Needed to Elevate Reputation Management and Impact Conversion
“It’s been an invaluable resource for some of those prospective residents who haven’t been able to physically tour with us. We’ve been relying so heavily on virtual tours, text conversations and doing things remotely.”
- Wendy Simpson, Sr. Vice President of Marketing for Edgewood Management
View Case Study
Challenge:
Affordable Housing Expertise, COVID Workaround Required for New Senior Community
“We have been partnering with Edgewood for 20-plus years. They’re our go-to for our affordable product. They have very good relationships with all of the agencies in DC, and we lean on those relationships to help us navigate.”
- Jonathon Lee, managing director of asset management with Urban Atlantic
View Case Study
Challenge:
Experienced Required to Manage Income Diversity, Provide Guidance
“We couldn’t have hoped to have the building fully leased in the first three months. Edgewood’s efforts made impacts that we could not have previously imagined.”
- Keith Pettigrew, ARHA CEO
View Case Study

About Us

What We do

HOW WE DO IT

Case Studies